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How to Place an Order on MedeCify

2 min read

Placing an order on MedeCify is quick and simple. Whether you’re buying prescription medicines, over-the-counter drugs, or healthcare products, our platform is designed to give you a smooth shopping experience.


🛒 Step-by-Step Guide #

1. Search for Your Product #

  • Use the search bar at the top of the page to find your medicine or healthcare product.
  • You can also browse through product categories for easier navigation.

2. Select the Product #

  • Click on the product name or image to open its details.
  • Review the description, dosage information, and price.
  • If a prescription is required, you will be prompted to upload it later in checkout.

3. Add to Cart #

  • Click “Add to Cart” to include the product in your shopping cart.
  • You can continue shopping or proceed directly to checkout by clicking “BUY NOW

4. Review Your Cart #

  • Click on the cart icon at the top right corner of the page.
  • Check quantities, remove unwanted items, or update your cart.
  • Once satisfied, click “Proceed to Checkout.”

5. Enter Delivery Information #

  • Provide your full name, phone number, and delivery address.
  • If ordering for someone else, enter their delivery details.
  • Double-check your address to avoid delivery delays.

6. Upload Prescription (If Required) #

  • For prescription medicines, upload a clear photo or scanned copy of your doctor’s prescription.
  • Our pharmacist will review and verify it before processing your order.

7. Choose Payment Method #

  • Select your preferred payment option (online payment, bank transfer, or pay on delivery — where available).
  • Follow the instructions to complete payment.

8. Confirm Your Order #

  • Review all details carefully.
  • Click “Place Order” to confirm.
  • You will receive an order confirmation email/SMS with your order ID.

📦 After Placing an Order #

  • You can track your order status under “My Account → My Orders.”
  • You will also receive updates via email or SMS.
  • If your order requires pharmacist approval, it will be processed after verification.

⚠️ Important Notes #

  • Ensure your phone number and address are correct for smooth delivery.
  • Prescription medicines will only be processed after a valid prescription is uploaded.
  • If you experience any issue during checkout, contact MedeCify Customer Care for assistance.

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