delivery information

The above delivery timelines are for Orders placed before 2pm. Order placement after 2pm is +1 day added to the delivery timelines. This however excludes Medec Xpress orders placed to Delta, Edo and Onitsha with a cut off time of 3pm. That is, only Medec Xpress orders placed after 3pm in these locations will have the additional +1 day added to the delivery timelines. For delivery of large items to Lagos, please use timelines quoted for Other Cities.

The following locations are categorized as Other Cities and as such , have longer delivery timelines: Abuja,Lagos,Port Harcort,Owerri,Enugu,Ogun,Osun,Kano,Kaduna,Abia,Bayelsa,Ibadan

The timelines quoted are business days – Monday to Friday only, and do not include weekends. Excluding Medec Xxpress and Standard Shipping Orders to Delta, Edo and Onitsha where we have full delivery operations on Saturdays. The delivery timelines vary depending on the delivery option chosen.


  1. Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 2 times over 5 days (7.00 am to 5.30pm ) after which the item will be cancelled.
  2. Pickup Stations: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station. Please note: 9mobile subscribers may be unable to receive text messages. Ensure you pickup your item within 5 days, otherwise it will be cancelled.
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