Terms of Sale

  • MedeCify may accept or decline any order placed by a customer in its absolute discretion without liability to you.
  • MedeCify reserves the right to discontinue any program or offer in its website.
  • We reserve the right, without prior notice, to limit the order quantity of any products available.
  • We acknowledge and you agree that you have fully and accurately disclosed your personal information and required personal health information and consent to its use by the MedeCify and/or its affiliates. You confirm that you have had a physical examination by a physician.
  • You understand that all Products shall be sold & dispensed by a registered Pharmacist at MedeCify and/or its affiliates.
  • If you are the patient/parent/authorized person on behalf of the patient, you authorize and appoint MedeCify and/or its affiliates, as your attorney and agent, to take all steps, sign all documents, and act on your behalf as if you were personally present and acting for yourself for the limited purposes of (a) obtaining a valid prescription for any prescription which you have sent to the Pharmacy; and (b) packaging your prescriptions and delivering them to you. By making this purchase you hereby authorize MedeCify and/or its affiliates to ship the order by Post/courier to your designated location. This authorization shall include, but not be limited to collecting and using your personal and personal health information as reasonably necessary for the fulfillment of your order.
  • “If you are the parent/legal guardian/authorized person for the patient disclosed herein, you affirm that you are over the age of majority, and have full authority to sign for and provide the above representations to the MedeCify and/or its affiliates on the Patient’s behalf.”

Prescription Medication Policy

MedeCify, an online pharmacy that brings thousands of medicinal products for you to choose from, takes all precautions to strictly abide by the laws and regulations set forth in dispensing prescription medications. By placing the order for your prescription medicines, you acknowledge and accept the following terms regarding the purchase of any prescription medicines.

  • MedeCify will not dispense any prescription medication without a valid prescription from a licensed physician.
  • If you are ordering prescription medication(s), you hereby confirm that you will provide a copy of your valid prescription(s) via website or at time the time of delivery, and this prescription shall then be subject to the scrutiny of and approval by our qualified pharmacists.
  • The drug information provided in the website is for informative purposes only and this website is not intended to provide diagnosis, treatment or medical advice. We are not liable for any adverse effects or harm to you as a result of your reliance on the information in the website.
  • MedeCify requires either the user or the customer or the caregiver to confirm that he/ she is completely aware of the indications, side effects, drug interactions, effects of missed dose or overdose of the medicines he/ she orders from us. It is imperative to seek professional advice from your physician before purchasing or consuming any medicine from MedeCify.
  • At MedeCify, a caregiver can order prescription medicines on behalf of the patient.

Returns/Refunds Policy

At MedeCify, we do our best to ensure that you are completely satisfied with our products. We understand that returns may be necessary in some cases. And we are happy to offer you peace of mind when you are not fully satisfied with the purchase and want to return back the products to us. You may return the ordered item(s), or any item(s) included in the order, upon receiving your order from our delivery person. Please note: ‘Returns Policy‘ may vary depending on the specific nature of the products.
Please note: ‘Returns Policy‘ may vary depending on the specific nature of the products.

Copyrights, Trademarks and other Intellectual Property Rights

  • As per the Terms and Conditions of MedeCify, the Website grants access to users/ customers to view the content solely for visiting, ordering, and communicating only. All materials in this website, including, but not limited to, images, illustrations, text, logos, and page headers, that are part of this website are copyrights and/ or other intellectual properties owned by MedeCify. All other trademarks not owned by MedeCify that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MedeCify.
  • You hereby agree that you will not reproduce, duplicate or copy the content of MedeCify for any purpose unless you have been specifically permitted to do so in a separate agreement with this website.

User Indemnification

You hereby agree to indemnify, defend, and hold harmless MedeCify and its officers, directors, employees, agents, information providers, partners, licensors, advertisers and suppliers from and against all claims, losses, expenses, damages and costs, including reasonable legal fees and costs, resulting from any violation of this agreement, or any activity related to your account, or any information or material you have submitted or will submit to us in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, or infringement of any other intellectual property right). We reserve the right to exclusively defend and control any claims arising from the above and any such indemnification matters, and you hereby agree to cooperate fully with us in asserting any available defenses.

Applicable Law and Jurisdiction

These Terms and Conditions and your use of this website and its content will be governed by and construed in all respects in accordance with the laws of Nigeria subject to the jurisdictional courts of Delta.


If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

No Waiver

No failure on the part of MedeCify to enforce any part of these Terms and Conditions shall constitute a waiver of any of MedeCify’ rights under these Terms and Conditions, whether for past or future actions on the part of any person. Neither the receipt of any funds by MedeCify nor the reliance of any person on MedeCify’ actions shall be deemed to constitute a waiver of any part of these Terms and Conditions. Only a specific, written waiver signed by an authorized representative of MedeCify shall have any legal effect whatsoever.


  • MedeCify reserves sole discretion to accept, edit or reject any and all materials you may send to us (collectively, “Submissions”) as part of the features in the website, including but not limited to, Ratings & Reviews and Testimonials. Such Submissions should not be offensive on moral, religious, racial, or political grounds or of an abusive, indecent, threatening, unlawful, obscene, defamatory, menacing, or otherwise objectionable nature. Transmitting such offensive materials may violate relevant laws, regulations, and ethics of pharmacy.
  • MedeCify shall be deemed to own all known and existing rights hereafter of every kind and nature with respect to the Submissions. By posting, uploading, inputting, or providing your Submissions, you hereby grant unrestricted use of the Submissions for any purpose, without compensation to you, including a non-terminable, royalty-free and non-exclusive license to use, copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
  • You also represent and warrant that your Submissions will not infringe, misappropriate or violate any third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy.
  • The user/ customer shall be prohibited to introduce, post, or transmit any information or software, which contains a virus, worm or other harmful components into the MedeCify website.
  • MedeCify does not endorse and is not responsible for any Submissions on its website. We will not be liable for any loss or harm caused by the Submissions or your reliance on the information, including but not limited to, statements, opinions and reviews posted by the users/ customers, which may be inaccurate, offensive, obscene, threatening or harassing.


You agree that MedeCify, in its sole discretion and for any or no reason, may terminate your access to and use of the website at any time if you breach these Terms and Conditions. You agree that any termination of your access to the website or suspension of your account can be effected without prior notice, and you agree that MedeCify shall not be liable to you for any such termination. Your right to use the MedeCify website/ service immediately ceases upon termination of your access/ use of the website.

Changes to these Terms and Conditions

We reserve the right to amend these terms and conditions from time to time without further notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the website. It is your responsibility to review the MedeCify Terms and Conditions regularly. Your continued use of the website following the publication of any such changes will constitute your agreement to follow and be automatically bound by the amended terms and conditions. These Terms were published on 27/12/2022.

Permission to digitize your prescription

  • The website is a platform that can be used by the users to purchase various products (including prescription medicines which cannot be sold without a valid prescription duly issued by a Registered Medical Practitioner). In order to purchase prescription medicines, the users are required to upload a scanned copy of the prescription. The users are also required to make the prescription available at the time of receipt of delivery of prescription medicines.
  • In compliance with Drug and Cosmetic Act and Rules, we don’t process requests for Schedule X and other narcotic drugs. For Schedule H and H1 drugs you need to upload a valid prescription from a registered medical practitioner.
  • MedeCify shall maintain a digital record of all the prescriptions uploaded by the user in the website which can be accessed by the user from his account section and, subject to applicable laws, may also be used to re-order the prescribed medicines.

“Personal Information” means the information disclosed by a user, in connection with registering and using the Services and may include name, age, email, residential address, telephone number, digital prescriptions and any other personal details, which are capable of identifying the User.

The Personal Information will be used only for the purposes of providing the services and maintaining a confidential database. MedeCify will ensure that the Personal Information provided by the user is treated securely, in accordance with the provisions mentioned in Privacy Policy and in terms of the Information Technology Act, 2000 (“Act”) and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (“Rules”). MedeCify has taken all reasonable measures and precautions to keep the Personal Information safe and secure and to prevent any unauthorized access or misuse of the same.

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