How Do I Get an Invoice for My Order?

At MedeCify, we understand the importance of having clear and accurate records for every purchase you make. Whether for personal reference, reimbursement, or medical record-keeping, we provide invoices for all completed orders.

1. Automatic Invoice Generation #

Once your order is confirmed and payment is successfully processed, an invoice is automatically generated by our system.

• Email Copy: A digital invoice will be sent directly to the email address you provided during checkout.
• Download Option: You can also download the invoice anytime by logging into your MedeCify account.

2. Steps to Download Your Invoice from Your Account #

1. Log in to your MedeCify account.
2. Navigate to “My Orders” from your dashboard.
3. Select the order you wish to view.
4. Click “Download Invoice” to save or print a copy for your records.

3. Requesting an Invoice Manually #

If for any reason you did not receive an invoice or need a duplicate, you can reach out to our customer support team:

• Email: support@medecify.com
• Phone/WhatsApp: +234-9160-246506

Our team will be happy to resend your invoice promptly.

4. What Your Invoice Contains #

Each MedeCify invoice is detailed and includes the following information:

• Order number and date
• Customer name and contact details
• Itemized list of products purchased
• Total cost including taxes, delivery fees, and discounts (if applicable)
• Payment method used

5. Why Invoices Are Important #

• Record Keeping: Helps you monitor medication purchases.
• Reimbursements: Can be used for insurance or employer reimbursement if applicable.
• Medical Tracking: Useful for tracking your healthcare expenses over time.

At MedeCify, we ensure that all invoices are clear, accurate, and easily accessible to give you full transparency over your purchases.